At Seleqt, located at Amsterdam, The Netherlands (referred to as "Seleqt," "we," "us," or "our"), we prioritize the privacy and security of our users ("you" or "your"). We are dedicated to safeguarding your personal data and respecting your privacy in accordance with the General Data Protection Regulation (EU) 2016/679 ("GDPR") and applicable Dutch privacy regulations.

This Privacy Policy explains how Seleqt collects, uses, manages, and protects your personal data when you access our services, visit our website at seleqt.ai, or engage with us in any other way.

Data Controller Information

Seleqt acts as the data controller for personal data collected and processed in connection with our website and client relationship management activities. When we process personal data on behalf of clients for their purposes, our clients serve as the data controller under GDPR Article 4, and Seleqt functions as their data processor.

If you have questions about this Privacy Policy or our data practices, please reach out to us at: info@seleqt.ai.

Personal Data Collection

When you subscribe to or use our services, we may collect the following personal data:

• First and last name

• Email address

• Phone number

• Mailing address and country

• IP address(es) and domain name

• Login credentials (login and password)

• Subscription information

• log-in data

We expressly avoid collecting sensitive personal data such as government identifiers, complete credit card or bank card numbers, or medical records.

Purposes and Legal Bases for Processing

We handle your personal data for several key purposes, each supported by a specific legal basis:

• Legitimate Interests: To enhance and customize your experience with our platform, troubleshoot technical issues, and make our site more user-friendly and efficient.

• Legal Obligations: To protect the integrity of our services, which includes the identification, prevention, and investigation of any unlawful activities, as well as ensuring compliance with our terms and policies.

Cookies and Tracking Technologies

Our website uses cookies and related tracking tools to understand user behavior, manage and improve site functionality, analyze traffic patterns, and collect demographic insights.

Third-Party Disclosures

The personal data we gather is primarily used to facilitate services for you at Seleqt. However, we may share data with partner organizations to support and optimize service quality when necessary.

Data Sharing and Safeguards

• No Sales or Rentals: We do not sell or rent your personal data to third parties for marketing purposes.

• Limited and Controlled Sharing: We disclose your data to third parties only under the following conditions:

  • When you explicitly request it or give your consent.

  • To complete transactions or deliver services that you have requested.

  • When legally obligated, such as by court order or governmental request.

  • When working with subcontractors or service providers who support our services, with whom we have established strict data protection agreements.

Data Retention Policy

• Service-Related Data: Retained only for as long as necessary to deliver our services effectively, with a maximum retention period of 3 years following account closure, except where longer retention is required by law.

• Marketing Information: Data used for newsletters or direct marketing is stored for up to 3 years from your most recent interaction with us.

• Legal and Evidentiary Data: Kept for the legally required period, typically 5 years, to comply with statutory limitations.

• Data Subject Rights Documentation: Identification proofs provided for rights verification are deleted immediately after the verification process is complete. Records of opt-outs from direct marketing and other GDPR requests are retained for 3 years to maintain compliance documentation.

Data Storage and Transfers

• EU Data Storage: All data processing and storage are conducted on servers located within the European Union.

• International Transfers: When data transfers outside the EU are necessary, we apply strict safeguards, including:

  • Transfer to countries recognized by the European Commission as offering adequate data protection.

  • Using European Commission-approved standard contractual clauses in agreements with third parties outside the EU to ensure data security.

Security Measures

Seleqt is fully committed to safeguarding our users' personal data and adheres to the highest standards of data protection as required by the GDPR. We take comprehensive precautions to secure your data against any form of unauthorized or unlawful access, destruction, alteration, or accidental loss.

• Industry-Standard Protections: We apply industry-standard security protocols to protect personal information, including recommended encryption measures, especially for sensitive or payment-related information.

• Holistic Security Protocols: To maintain data integrity, accuracy, and restricted access, we use a combination of electronic, physical, and administrative security measures. These protocols are designed to prevent unauthorized access and misuse and to ensure the secure handling of all data processed through our services.

Transparency and Incident Response

While we implement extensive security measures to protect your data, no system can be completely invulnerable. In the unlikely event of a security breach, Seleqt is committed to promptly notifying affected individuals and taking swift action to contain and resolve the incident.

Legal Accountability

Any unauthorized access resulting from exploitation of a security vulnerability will be addressed with full legal recourse. Seleqt is dedicated to safeguarding client data, user rights, and minimizing the impact of any security incident through all available legal and technical measures.

Your Data Protection Rights

In line with the GDPR and Dutch data protection regulations, you are entitled to several rights concerning your personal data:

• Right to Be Informed: This privacy policy is intended to clearly explain the data we collect and how it is utilized.

• Access, Correction, Deletion, and Other Rights: You have the right to access, correct, delete, restrict processing, and transfer your personal data, as well as object to its processing.

• Right to Withdraw Consent: You may withdraw your consent at any time, which will not affect the lawfulness of data processing that took place prior to the withdrawal.

• Right to Lodge a Complaint: If you believe your data protection rights have been violated, you may lodge a complaint with the relevant supervisory authority.

To exercise any of these rights, you can contact us by emailing us at info@seleqt.ai. We are committed to addressing your requests within 30 days.

Policy Updates

Seleqt reserves the right to modify this privacy policy to meet new legal requirements or to reflect changes in our services. Any significant updates will be communicated with at least 30 days' notice before they take effect.

Contact Us

For privacy-related inquiries, you can reach us via email at info@seleqt.ai.